Recall 04V-298: 2002–2003 Potomac Fifth Wheel, 2002–2003 Potomac Travel Trailer
POTOMAC RV LLC recall for equipment, reported to NHTSA on Jun 22, 2004, covering about 292 vehicles.
The problem
On certain fifth wheel and travel trailers equipped with samsung microwave ovens, models mr1031wb, mr1032bb, mr1033sb, mr1352bb, and mr1351wb, the microwaves were produced with a defective membrane panel. These microwave ovens have the one touch instant cook function for items such as popcorn, potato, etc.
The risk
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
The fix
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners should contact samsung at 1-800-932-3837 or potomac rv at 1-574-970-0559.
Notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).
Recall details
| Manufacturer | POTOMAC RV LLC |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer |
| Recall started by | the manufacturer |
| NHTSA campaign number | 04V298000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 04V-298?
On certain fifth wheel and travel trailers equipped with samsung microwave ovens, models mr1031wb, mr1032bb, mr1033sb, mr1352bb, and mr1351wb, the microwaves were produced with a defective membrane panel. These microwave ovens have the one touch instant cook function for items such as popcorn, potato, etc.
How is recall 04V-298 fixed?
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners should contact samsung at 1-800-932-3837 or potomac rv at 1-574-970-0559.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.