Recall 03V-462: 2000–2003 Featherlite 1530, 2000–2003 Featherlite 4920 and 19 more Equipment Recall

NHTSA number

03V-462

Report date

Nov 6, 2003

Vehicles affected

498

Owners notified

Nov 28, 2003

The problem

On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.

The risk

An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

The fix

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or featherlite at 1-800-800-1230.

Notes

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

Manufacturer	FEATHERLITE, INC.
Component	Equipment › Recreational Vehicle/Trailer
Recall started by	NHTSA (Office of Defects Investigation)
NHTSA campaign number	03V462000

Vehicles in this recall

Vehicle	Model years
Featherlite 1530	2000, 2001, 2002, 2003	All years
Featherlite 4920	2000, 2001, 2002, 2003	All years
Featherlite 4927	2000, 2001, 2002, 2003	All years
Featherlite 4940	2000, 2001, 2002, 2003	All years
Featherlite 4961	2000, 2001, 2002, 2003	All years
Featherlite 8500	2000, 2001, 2002, 2003	All years
Featherlite 8541	2000, 2001, 2002, 2003	All years
Featherlite 8542	2000, 2001, 2002, 2003	All years
Featherlite 8545	2000, 2001, 2002, 2003	All years
Featherlite 8547	2000, 2001, 2002, 2003	All years
Featherlite 8581	2000, 2001, 2002, 2003	All years
Featherlite 8582	2000, 2001, 2002, 2003	All years
Featherlite 8583	2000, 2001, 2002, 2003	All years
Featherlite 8587	2000, 2001, 2002, 2003	All years
Featherlite 9600	2000, 2001, 2002, 2003	All years
Featherlite 9645	2000, 2001, 2002, 2003	All years
Featherlite 9683	2000, 2001, 2002, 2003	All years
Featherlite 9684	2000, 2001, 2002, 2003	All years
Featherlite 9810	2000, 2001, 2002, 2003	All years
Featherlite 9981	2000, 2001, 2002, 2003	All years
Featherlite 9987	2000, 2001, 2002, 2003	All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 03V-462?

On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.

How is recall 03V-462 fixed?

Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or featherlite at 1-800-800-1230.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.