Recall 03V-450: 2001–2004 General Coach Citation, 2001–2004 General Coach Citation Supreme
GENERAL COACH - OLIVER recall for equipment, reported to NHTSA on Nov 12, 2003, covering about 371 vehicles.
The problem
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
The risk
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
The fix
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or general coach, oliver at 1-250-498-3471.
Notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).
Recall details
| Manufacturer | GENERAL COACH - OLIVER |
|---|---|
| Component | Equipment › Recreational Vehicle/Trailer |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 03V450000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| General Coach Citation | 2001, 2002, 2003, 2004 | All years |
| General Coach Citation Supreme | 2001, 2002, 2003, 2004 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 03V-450?
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
How is recall 03V-450 fixed?
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or general coach, oliver at 1-250-498-3471.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.