Recall 03V-380: 1996–2003 Pierce Custom Chassis

PIERCE MANUFACTURING recall for steering, reported to NHTSA on Oct 8, 2003, covering about 202 vehicles.

NHTSA number
03V-380
Report date
Oct 8, 2003
Vehicles affected
202
Owners notified
Nov 7, 2003

The problem

On certain fire trucks with tandem steer axles. The trw tie-rod on the rear-most axle of a tandem axle is restrained from rotational movement by a pair of anti-rotation seals located at the ball socket joints. These anti-rotation seals will compress over time. If the anti-rotation seal allows too much motion, the seals can deteriorate, allowing contact between the ball socket and the ball shaft. This metal-to-metal contact will transmit forces into the tie-rod tube, causing fatigue failure initiating at the root of the female treads.

The risk

Failure of the tie-rod will allow one of the wheels to swing to the limit of its steering stop, potentially causing a loss of vehicle control, increasing the risk of a crash.

The fix

Dealers will replace the tie rod. Notification to owners began november 7, 2003. Owners should contact pierce at 1-888-974-3723.

Notes

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

ManufacturerPIERCE MANUFACTURING
ComponentSteering › Linkages › Tie Rod Assembly
Recall started bythe manufacturer
NHTSA campaign number03V380000

Vehicles in this recall

VehicleModel years
Pierce Custom Chassis1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 03V-380?

On certain fire trucks with tandem steer axles. The trw tie-rod on the rear-most axle of a tandem axle is restrained from rotational movement by a pair of anti-rotation seals located at the ball socket joints. These anti-rotation seals will compress over time. If the anti-rotation seal allows too much motion, the seals can deteriorate, allowing contact between the ball socket and the ball shaft. This metal-to-metal contact will transmit forces into the tie-rod tube, causing fatigue failure initiating at the root of the female treads.

How is recall 03V-380 fixed?

Dealers will replace the tie rod. Notification to owners began november 7, 2003. Owners should contact pierce at 1-888-974-3723.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.