Recall 03V-087: 2002–2003 Ford Taurus, 2002–2003 Mercury Sable

The problem

Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 212, "windshield mounting." the windshields may potentially exhibit increased wind noise, water leakage, and squeaks and rattles.

The risk

Potential loss of windshield retention may also reduce occupant protection in the event of a crash.

The fix

Dealers will replace these windshields. Owner notification began on march 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford/mercury at 1-800-392-3673.

Notes

Ford recall no.03c03. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 03V-087?

Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 212, "windshield mounting." the windshields may potentially exhibit increased wind noise, water leakage, and squeaks and rattles.

How is recall 03V-087 fixed?

Dealers will replace these windshields. Owner notification began on march 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford/mercury at 1-800-392-3673.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.