Recall 02V-338: 2000–2001 Mercedes Benz S Class

The problem

On certain passenger vehicles, excessive static build-up in the trunk floor mats can cause a static discharge when individuals move or remove items from the trunk compartment.

The risk

This can damage the electrical system components located in the trunk, including the vehicle's battery.

The fix

Dealers will install a static insulation panel between the carpet and the vehicle battery which will provide an electrical grounding. Owner notification began february 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.

Notes

Mercedes-benz recall no. 2002110014. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 02V-338?

On certain passenger vehicles, excessive static build-up in the trunk floor mats can cause a static discharge when individuals move or remove items from the trunk compartment.

How is recall 02V-338 fixed?

Dealers will install a static insulation panel between the carpet and the vehicle battery which will provide an electrical grounding. Owner notification began february 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.