Recall 02V-294: 2002 Pierce Custom Chassis

The problem

On certain custom chassis equipped with the all wheel steer (Aws) 2002 system, the vehicle interface mobile program has a problem that causes one of the steerable axles to lock in the steered position rather than returning to center.

The risk

If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.

The fix

Pierce is sending a factory technician to all vehicles and will upgrade the aws system to eliminate this defect. Owner notification began on november 2, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 920-832-3000.

Notes

Pierce recall number is 74b41also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 02V-294?

On certain custom chassis equipped with the all wheel steer (Aws) 2002 system, the vehicle interface mobile program has a problem that causes one of the steerable axles to lock in the steered position rather than returning to center.

How is recall 02V-294 fixed?

Pierce is sending a factory technician to all vehicles and will upgrade the aws system to eliminate this defect. Owner notification began on november 2, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 920-832-3000.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.