Recall 02V-132: 2002 Jayco 24BTM, 2002 Jayco 28STM and 1 more

The problem

On certain sport utility trailers equipped with an optional cargo bay wall, the cargo bay wall includes a lockable door. If the door is locked and there are occupants inside the compartment, there is only one exit, the emergency egress window.

The risk

In the event of an emergency, if the one egress window were inaccessible, the occupants would be trapped inside. This could result in personal injury or death.

The fix

Dealers will install an additional emergency egress window in place of the standard window. Owner notification began july 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-800-825-7876.

Notes

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 02V-132?

On certain sport utility trailers equipped with an optional cargo bay wall, the cargo bay wall includes a lockable door. If the door is locked and there are occupants inside the compartment, there is only one exit, the emergency egress window.

How is recall 02V-132 fixed?

Dealers will install an additional emergency egress window in place of the standard window. Owner notification began july 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-800-825-7876.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.