Recall 02V-072: 2000–2001 Ford Windstar

FORD MOTOR COMPANY recall for trailer hitches, reported to NHTSA on Mar 11, 2002, covering about 417,037 vehicles.

NHTSA number
02V-072
Report date
Mar 11, 2002
Vehicles affected
417,037
Owners notified
Apr 5, 2002

The problem

In some minivans, water and other contaminants (Dirt, salt, etc.) can enter into the right rear passenger compartment due to a missing body sealer.

The risk

This could cause a short circuit in the electrical connector at the rear wire harness. A short circuit can lead to malfunctions of the rear lighting system, reverse park-aid system, or trailer tow electrical system. A sustained short circuit can result in melted connectors and potentially lead to a fire.

The fix

Dealers will inspect the electrical connector and surrounding area for absence of body sealing and corrosion. If corrosion is present, dealers will service the body gaps, repair corroded connectors, and apply a protective patch to the connector assembly and body hole. If corrosion is not present but the body sealer is missing, dealers will service the body gaps and apply a protective patch to the connector assembly and body hole. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

Notes

Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Recall details

ManufacturerFORD MOTOR COMPANY
ComponentTrailer Hitches
Recall started bythe manufacturer
NHTSA campaign number02V072000

Vehicles in this recall

VehicleModel years
Ford Windstar2000, 2001All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 02V-072?

In some minivans, water and other contaminants (Dirt, salt, etc.) can enter into the right rear passenger compartment due to a missing body sealer.

How is recall 02V-072 fixed?

Dealers will inspect the electrical connector and surrounding area for absence of body sealing and corrosion. If corrosion is present, dealers will service the body gaps, repair corroded connectors, and apply a protective patch to the connector assembly and body hole. If corrosion is not present but the body sealer is missing, dealers will service the body gaps and apply a protective patch to the connector assembly and body hole. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.